Return and Refunds Policy
Purchased items may be returned unopened and with all packaging complete. Return shipping costs are the responsibility of the purchaser,
The cost of the item plus the original delivery charges will be refunded within 14 days receipt of the returned goods.
If the product is not received back, no reimbursement will be given unless proof of postage is shown.
If the product purchased is used, it will not be eligible to be returned,
If you feel that the product purchased is not as described on the website, please contact me on [email protected]
Privacy Policy
How we use your Personal Information
We process your personal information when you use our website to purchase products, or when you subscribe to the website, or whenever you contact us with a query.
Note that 'we' means anyone authorised to process personal data on behalf of Seasplang, 3 Rossie Square, Ferryden, Montrose, Angus, DD10 9RW.
We are the data controller for the purposes of the data protection legislation in the UK.
Your Rights
You have the following rights in respect of the personal information we process about you:
the right to access information about you
the right to request to correct personal information we hold about you if it is incorrect
the right to ask us to delete personal information about you if approrpriate
the right to object to the processing of your information by us as well as the right to request us to restrict the extent to which we process your information if appropriate
the right to ask us not to process your personal information for marketing purposes if this arises in the future. We do not do this presently.
where you have given your consent to process your personal information, the right to withdraw your consent by informing us
the right to lodge a formal complaint with the Information Commissioners Office in the UK
Transfer of Personal Information
We do not transfer personal information without your consent,
The Legal Grounds for Processing Personal Information
These are
your consent, where you have agreed to the use of your personal information
when the processing is necessary to fulfill the purchasing of products by you or your subscription to the website
when the processing is necessary for compliance with a legal obligation to which we are subject
when we must disclose personal information to the third parties if we are legally obligated to do so, or in order to apply our terms of use and other agreements to protect our rights, property of safety and the similar rights of our customers and others.
Cookies
This site uses cookies. Cookies enable the system to recognise your computer and allow the system to measure website usage enabling us to determine how best to develop the site.
Links to Third Party Websites
We may provide links to other websites or resources for you to access at your discretion. We are not responsible for the privacy policies, content or the use of others of these sites, and advise users to read the privacy policies and terms of use of any third party websites before providing any personal information.
Security on our Site
In order to protect key account and financial information you provide us online, we use a security measure called Secure Server Layer (SSL) which ensures that any finaincial information you provide is encrypted to provide protection.
Information Collected on our Site
Information given to us- we collect information you give to us when you purchase products, contact us by email or subscribe to the website. The information you give us may include, name, email address, postal address, phone number, credit card or other payment information.
Information we collect about you-with regard to your visits to our site we automatically collect; technical infomation, inlcuding your IP address, browser type and and version, time zone and setting, browser plug in types and versions, operating system and platform, information about your visit including the full URL and the pages and products you viewed on our site, any search terms entered and page interaction information, the city and country you accessed our site from, download errors and page response time.
How we Use your Information
-to process the purchase and delivery of products
-to send you monthly newsletters upon your agreement for us to do this
- to respond to comments, questions, and queries raised with us
-to respond to requests from relevant authorities where we are required to comply with a legal obligation
-for statistical anlysis to improve our offering
-to administer our site and intenal operations including troubleshooting, data analysis, site improvement
Retention of your Personal Information
We retain personal information for the duration of your purchase transaction/duration of your subscription or participation in customer surveys. You may have a right to delete your personal information - please contact us directly if you require further information.
Notification of Changes
This document is under regular review. When changes to the policy occur, we will place a notification on the site. Regular review of this policy ensures that you are always aware of the personal information we collect, how we use it and in what circumstances we share it with other parties.
Contact Us
If you wish to contact us with a query or to comment on this Policy, please email [email protected] We aim to reply within 48 hours.
Date of policy 2nd September 2024
Purchased items may be returned unopened and with all packaging complete. Return shipping costs are the responsibility of the purchaser,
The cost of the item plus the original delivery charges will be refunded within 14 days receipt of the returned goods.
If the product is not received back, no reimbursement will be given unless proof of postage is shown.
If the product purchased is used, it will not be eligible to be returned,
If you feel that the product purchased is not as described on the website, please contact me on [email protected]
Privacy Policy
How we use your Personal Information
We process your personal information when you use our website to purchase products, or when you subscribe to the website, or whenever you contact us with a query.
Note that 'we' means anyone authorised to process personal data on behalf of Seasplang, 3 Rossie Square, Ferryden, Montrose, Angus, DD10 9RW.
We are the data controller for the purposes of the data protection legislation in the UK.
Your Rights
You have the following rights in respect of the personal information we process about you:
the right to access information about you
the right to request to correct personal information we hold about you if it is incorrect
the right to ask us to delete personal information about you if approrpriate
the right to object to the processing of your information by us as well as the right to request us to restrict the extent to which we process your information if appropriate
the right to ask us not to process your personal information for marketing purposes if this arises in the future. We do not do this presently.
where you have given your consent to process your personal information, the right to withdraw your consent by informing us
the right to lodge a formal complaint with the Information Commissioners Office in the UK
Transfer of Personal Information
We do not transfer personal information without your consent,
The Legal Grounds for Processing Personal Information
These are
your consent, where you have agreed to the use of your personal information
when the processing is necessary to fulfill the purchasing of products by you or your subscription to the website
when the processing is necessary for compliance with a legal obligation to which we are subject
when we must disclose personal information to the third parties if we are legally obligated to do so, or in order to apply our terms of use and other agreements to protect our rights, property of safety and the similar rights of our customers and others.
Cookies
This site uses cookies. Cookies enable the system to recognise your computer and allow the system to measure website usage enabling us to determine how best to develop the site.
Links to Third Party Websites
We may provide links to other websites or resources for you to access at your discretion. We are not responsible for the privacy policies, content or the use of others of these sites, and advise users to read the privacy policies and terms of use of any third party websites before providing any personal information.
Security on our Site
In order to protect key account and financial information you provide us online, we use a security measure called Secure Server Layer (SSL) which ensures that any finaincial information you provide is encrypted to provide protection.
Information Collected on our Site
Information given to us- we collect information you give to us when you purchase products, contact us by email or subscribe to the website. The information you give us may include, name, email address, postal address, phone number, credit card or other payment information.
Information we collect about you-with regard to your visits to our site we automatically collect; technical infomation, inlcuding your IP address, browser type and and version, time zone and setting, browser plug in types and versions, operating system and platform, information about your visit including the full URL and the pages and products you viewed on our site, any search terms entered and page interaction information, the city and country you accessed our site from, download errors and page response time.
How we Use your Information
-to process the purchase and delivery of products
-to send you monthly newsletters upon your agreement for us to do this
- to respond to comments, questions, and queries raised with us
-to respond to requests from relevant authorities where we are required to comply with a legal obligation
-for statistical anlysis to improve our offering
-to administer our site and intenal operations including troubleshooting, data analysis, site improvement
Retention of your Personal Information
We retain personal information for the duration of your purchase transaction/duration of your subscription or participation in customer surveys. You may have a right to delete your personal information - please contact us directly if you require further information.
Notification of Changes
This document is under regular review. When changes to the policy occur, we will place a notification on the site. Regular review of this policy ensures that you are always aware of the personal information we collect, how we use it and in what circumstances we share it with other parties.
Contact Us
If you wish to contact us with a query or to comment on this Policy, please email [email protected] We aim to reply within 48 hours.
Date of policy 2nd September 2024